How to tip your delivery person on Postmates, and what to do if there's an issue with your order

January 2024 · 3 minute read

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There's a bit of confusion online about how to tip on Postmates. Let's set the record straight.

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In previous versions of the Postmates app, you were able to select a tip amount at checkout, and then change it later on using the help button if necessary.

This method of tipping has since changed, however, and the new process is actually much more simple, as well as equitable to delivery drivers.

Now, to tip on Postmates, you'll just need to open the app.

Here's how to tip on Postmates, using the app for iPhone and Android devices.

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How to tip on Postmates

1. After your order is delivered, you'll get a notification, prompting you to rate and tip your driver. Tap the notification to open the app.

Tap the notification to open the app. Melanie Weir/Business Insider

2. Select one of the three pre-selected tip amounts — 10%, 15%, or 20% — or tap "OTHER" to leave a custom tip.

3. When you're satisfied, tap "Send Tip."

If you weren't satisfied with your order or there was another problem, tap "Report an Issue."

Select a tip amount, then tap "Send Tip." Melanie Weir/Business Insider
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Freelance author Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. In her spare time she writes plays for both stage and screen. She can be reached at melanie.weir1008@gmail.com, or through LinkedIn. Read more Read less

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